Privacy Policy

This Privacy Policy describes how The Jelly Tote ("we," "us," "our") collects, uses, and discloses your personal information when you visit or make a purchase from thejellytote.com (the "Site").

1. Information We Collect

Information you provide to us:

• Contact details (name, email address, shipping/billing address, phone number)
• Order information (products purchased, payment details processed via our payment provider)
• Communications you send us (customer service inquiries, reviews)

Information collected automatically:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on the Site, referring website)
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and customer service
• Communicate with you about your order, account, or promotions (with your consent where required)
• Improve our Site, products, and marketing
• Detect and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We share information with:

• Service providers who help us operate our business (payment processors, shipping carriers, email/marketing platforms, IT providers)
• Legal authorities, where required by law or to protect our rights
• We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar technologies to operate and improve the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings, though disabling them may affect Site functionality.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at thejellytote@gmail.com.

7. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure.

8. International Transfers

Your information may be processed and stored outside your country of residence. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

Questions about this Privacy Policy or your personal data? Contact us at thejellytote@gmail.com.